GOT A QUESTION ?

Please check the MEDTRAVELCO Help Centre below

GETTING STARTED ON MEDTRAVELCO

Follow our step-by-step guide to discover how easy it is to combine quality healthcare with travel and tourism in Spain. Browse through the FAQs in our Help Centre to find answers to common questions. Can’t find what you are looking for? ASK US

 

FIND HEALTHCARE

MEDTRAVELCO lets you search and enquire at hospitals and clinics in Spain. Enter a procedure to find clinics and doctors specializing in the treatment you are interested in.

Browse detailed information about each clinic. Review staff biographies. See pictures of the facilities. Read patient reviews.

 

BOOK A TREATMENT

There you have the option to resolve medical questions whit the healthcare professional who will treat you. Resolve medical questions directly with the healthcare professional who will treat you. Share the medical records requested by your healthcare professional. The clinic will provide your with a detailed cost estimate and treatment terms. Once you and the clinic agree on a date you can begin planning your trip.

 

SCHEDULE TRAVEL

Once you have agreed a treatment and travel dates the clinic will give you the option to arrange your travel through MEDTRAVELCO. To help you feel at home in Valencia we can connect you with all the local services you may need: ground transportation, accomodation, translation, sightseeing and many other services. Request help with logisitics on MEDTRAVELCO CARE.

 

RECEIVE TREATMENT

Travel to Spain. Meet your doctor and undergo your treatment. Settle into your pre-arranged accomodation and enjoy the activities you planned.

 

SHARE YOUR EXPERIENCE

Sharing is caring! At MEDTRAVELCO we want to know your opinion about the treatment and care you received. Others too appreciate your feedback. It will help them make an informed decision so do take time to write a short review.

 

FREQUENTLY ASKED QUESTIONS

1. WHAT IS MEDICAL TRAVEL?

Medical travel describes the practice of travelling across borders to obtain health treatment. Medical tourists can opt for a short or long term stay depending on their choice of medical procedure

2. WHAT DOES MEDTRAVELCO DO?

MEDTRAVELCO faciliates your search for quality healthcare in Spain. All travel has a large emotional component. Even more so when the purpose is for medical treatment. While we do not make recommendations or give medical advice, we know that it is important to have a local contact. To answer questions. And provide you with all the information you need to make an educated decision about your medical care. And through MEDTRAVELCO CARE we help you with the logistics of planning your medical travel.

3. HOW CAN I FIND A CLINIC?

Enter a procedure or search term in the searchbar on the home page. You can browse through a visual profile for each centre and you can compare treatment options. We provide a description so you understand what the facilities are like. We also provide a detailed description of the professional experience for each doctor and his team.

4. DOES MEDTRAVELCO PROMOTE CLINICS?

No. The hospitals and clinics listed on our web have been selected by us for the quality of their healthcare, their medical reputation and because they have earned international or European Union accreditation. They do not pay to be listed on this site.

5.DOES MEDTRAVELCO PROVIDE A DETAILED COST ESTIMATE FOR TREATMENTS?

We understand that price is important. But because each treatment is personal we include an illustration of the costs. You can contact the clinic of your choice for a full quotation for a treatment tailored to your unique needs.

6. IS THERE A CHARGE FOR USING THE MEDTRAVELCO SITE?

MEDTRAVELCO is free for patients. Our income comes from a small fee that we charge the healthcare centres for each patient they receive through the MEDTRAVELCO site. And they have contractually agreed that the prices applied to patients referred via MEDTRAVELCO are the same as the prices charged to the patients they receive directly or via other sources.

7. IS MY PERSONAL INFORMATION SECURE?

We respect and protect your privacy. We do not share personal or medical information with others unless expressly instructed by you to do so.

8. WHAT IS MEDTRAVELCO CARE?

Through MEDTRAVELCO CARE we offer a range of additional services to make your medical travel as comfortable and as enjoyable as possible. We can help with airport pickup, ground transport, booking accomodation, finding interpreters or reserving the best local tourist guide.

9. I CANNOT FIND THE TREATMENT I’M LOOKING FOR. WHAT SHOULD I DO?

We are adding new clinics and professionals all the time and we may be able to source more options for you. Please drop us a line at info@medtravelco.com to let us know what you are looking for.

10. HOW DO I SCHEDULE THE TREATMENT?

The clinic will agree an exact treatment date with you. Once you and the clinic agree on the date, you can begin plnning you trip. MEDTRAVELCO CARE can help locate local services such as accommodation, airport pickup, ground transportation, medical translation, local leisure and tourism etc..

11. HOW DO I LIST MY HOSPITAL OR CLINIC ON MEDTRAVELCO?

If you are providing quality care for international patients please contact us at info@medtravelco.com. We are not an advertizing agency. We carefully select the clinics we choose to work with.

12. WHY DOESN´T MEDTRAVELCO CHARGE A COMMISSION?

We provide added value by creating awareness and generating more bookings. We also act as a medical facilitator to coordinate medical travel logistics including accommodation, arranging airport pickup and local transportation, medical translation and interpretation, as well as providing tourism options for your patients. Our objective is that you spend less time on marketing and more time on providing quality healthcare. In return we charge a small fee.

13. HOW DO I PAY MEDTRAVELCO?

The contract you signed with MEDTRAVELCO sets out your payment terms and conditions. If you have any questions, please contact us at info@medtravelco.com.

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